DELIVERY POLICY

The products presented in our store are sent by our suppliers directly to the address registered in our store at the time of order completion.

Delivery times are 15 to 30 business days after the order is posted at the Post Office, according to the Brazilian postal system's delivery system. Your order will be shipped immediately after payment confirmation and logistics processing.

Payment Confirmation

Payment confirmation is processed automatically by the payment gateway and validates the purchase on our website. For payment confirmation, you must complete your purchase and provide your billing information, which can be by credit card, direct debit, or bank slip. Payment confirmation may take 1 to 3 business days, depending on the payment gateway and card provider's rules. Maximum delivery times: Payment confirmation: 1 to 3 business days.

Post Office Deadline: 15 to 30 business days

These are maximum deadlines, meaning you can receive your order before these deadlines. All deadlines are expressed in business days: In this case, Saturdays, Sundays, and holidays are not taken into account when calculating the delivery time.

Order tracking

All orders have tracking codes that can be consulted on the postal service website at the link: www.correios.com.br;

Do you have any questions? If you have any questions about your order or want to know more details about order tracking, just send us an email and provide your order number. Our team will review your order and help you.

*Please note that imported products are subject to bureaucracy and customs duties. Our store handles all necessary documentation so the product can be shipped to your home. However, if any additional government fees (taxes, duties, and charges) are added, these costs will be the customer's responsibility.